Terms and Conditions
Terms
- Our terms are seven (7) days net for direct deposit to our bank account, unless otherwise negotiated.
- Our invoices have our bank account details on them.
- We honour our suppliers' terms, and appreciate you honouring ours.
GST
- We are registered for GST and our ABN is 48 126 885 309. We will always supply you with a Tax Invoice, and record your payment.
- All prices quoted on this website include GST.
Technology
- We run Windows XP with Microsoft Office 2007, and have a broadband internet connection.
- Web design is completed using Adobe Dreamweaver CS5.
- We can accept work in Adobe PDF format, OpenOffice or MS Office but we cannot work with files in Mac formats. Any file created on a Mac will need to be converted to PDF, OpenOffice or MS Office before submission.
Guarantee
- We guarantee satisfaction with our work. If you’re not happy with any aspect, please let us know within seven (7) days and we will try to rectify the situation. If we cannot rectify the situation we will negotiate an acceptable alternative.
Rates
- All rates quoted on this website are for work to be performed during our standard business hours as per our Contact page.
- We believe in balance in life and as such try to restrict all work to our standard business hours. However, we are open to negotiation regarding after hours work, but at our discretion will charge up to double the rates quoted on this website, depending on the job and volume of work required.
- Please note that if we choose to work after hours, that’s our choice and you will not be charged the penalty rate. The penalty rate only applies when we are requested to work after hours.
